Privacy Policy

Effective Date: 11 Sept 2025

SJ Mart ("we", "our", or "us") operates the SJ Mart mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our ecommerce platform to browse products, place orders, and make payments.

1. Information We Collect

• Personal Information: When you place an order, we may collect your name, phone number, delivery address, and email address to process and deliver your orders.
• Payment Information: If you choose manual payment methods, you may upload a payment screenshot for verification purposes.
• Gallery Access: We request access to your device gallery only so you can select and upload a payment screenshot. We do not access, scan, or store any other media on your device.
• Device Information: Such as device type, operating system, and basic technical data.
• Usage Data: Information about how you interact with the app, including pages visited and order history.

2. How We Use Your Information

• To process and deliver your orders.
• To verify payments submitted via screenshots.
• To communicate order updates, confirmations, and support messages.
• To improve app functionality and user experience.
• To prevent fraud and unauthorized transactions.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. Your data may only be shared with:

• Service Providers: Trusted third-party services used for hosting, analytics, notifications, and order processing.
• Legal Authorities: When required by law or to protect our legal rights.

4. Your Rights and Choices

• You may review or update your personal information from within the app.
• You can request deletion of your account and associated data by contacting us.
• You may choose not to upload a payment screenshot by using other available payment methods.

5. Security of Your Data

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

SJ Mart is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

📧 Email: contact@dexic.tech

🌐 Website: https://www.dexic.tech